Privacy & Policy

Effective Date: 8/1/2025

Company Name: ATOWN Bat Co.

Website: atownbats.com


ATOWN Bat Co. (“we,” “us,” or “our”) operates this website using Shopify. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our site.

1. Personal Information We Collect

When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

Device Information

Automatically collected information includes:

  • Web browser, IP address, time zone
  • Cookies installed on your device
  • Pages or products you view, search terms, and interactions
Order Information

When you make or attempt to make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Payment information (processed securely by Shopify and payment providers)
  • Email address
  • Phone number
Customer Support Information

If you contact us, we may collect additional information to assist you.

2. How We Use Your Personal Information

We use your personal information to:

  • Process and fulfill orders (including manufacturing, shipping, and returns)
  • Communicate with you regarding orders, support, or inquiries
  • Screen orders for potential fraud or risk
  • Improve and optimize our website and product offerings
  • Send marketing or promotional communications (if you opt in)

3. Sharing Your Personal Information

We share your personal information with service providers to help us operate our store, including:

  • Shopify – to power our online store
  • Payment processors – to securely process transactions
  • Shipping carriers – to deliver your orders
  • Marketing and analytics partners – to understand site performance

Shopify’s privacy policy can be viewed here:
https://www.shopify.com/legal/privacy

We may also share your information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

4. Behavioral Advertising

We may use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising via:

5. Cookies

We use cookies to:

  • Enable core website functionality
  • Remember preferences
  • Analyze traffic and improve performance

You can control cookies through your browser settings. For more information on cookies, visit: http://www.allaboutcookies.org

6. Do Not Track

Please note that we do not alter our site’s data collection practices when we see a “Do Not Track” signal from your browser.

7. Data Retention

We retain your Order Information for our records unless and until you ask us to delete it.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction, update, or deletion
  • Opt out of marketing communications

To exercise your rights, contact us using the information below.

9. GDPR (European Economic Area)

If you are a resident of the EEA, we process your personal information to fulfill contracts and pursue legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

10. CCPA (California Residents)

If you are a California resident, you have the right to:

  • Know what personal information we collect
  • Request deletion of your personal information
  • Opt out of the sale of personal information

We do not sell personal information. To exercise these rights, contact us below.

11. Children’s Information

Our site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

12. Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

13. Contact Information

For more information about our privacy practices or to make a request, contact us at:

ATOWN Bat Co.

Email: support@atownbats.com